We are automating our ATO mail process!
Keep and Associates are implementing a new system that allows us to securely deliver your ATO correspondence to you.
What does this mean for you?
If you currently receive your ATO mail from us electronically you’ll continue to do so, however the process will just be a little different.
We will now send a secure PIN code to your mobile phone via SMS message plus an email with a link to access your ATO mail. When you click on this link, you’ll need to enter your secure PIN code and follow the prompts.
If you don’t receive your ATO mail from us electronically but would like to, please feel free to let us know any time.
In addition to the 2-step process outlined above, the email we send to you will come from an address that is a little different to other emails you receive from us.
The email will come from:
• Keep & Associates < email@example.com>
What do you need to do?
Please let us know if you have recently changed your mobile number or email address or would like to change the way you receive your ATO mail from us.
Also, please remember to check your junk/spam inbox if you receive an SMS from us but no email – it might just be in there. If not, please give us a call as soon as you can.
If you have any questions about our new electronic ATO mail process, please don’t hesitate to contact us on (02) 6622 0220.
Important: The information contained in this post / article is not advice. Readers should not act solely on the basis of material contained in this post. Items herein are general comments only and do not constitute or convey advice per se. We recommend that our formal advice be sought before acting on anything contained in this post.